Reviews

from our guests

We can't wait to find out ...

... how you enjoyed your stay.

And we’d love to see it in black and white. No matter where, the main thing is that you speak your mind, so that we know whether we are on the right track. A big thank you in advance! Your feedback won’t just disappear into the endless vacuum of the internet but will instead be used by us to keep improving our service. As partners of Customer Alliance, the ratings portals offer you the highest level of data protection and offer us transparency about our own performance.

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3.4 /5 total
, 24. December 2023
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
The room we booked did not correspond to the room we had reserved. We booked a superior room and were given a classic room. In addition, it says Room service 24/24 and this was not the case.
Answer:
Dear Guest, Thank you sincerely for providing feedback on your stay at Seepark Wörthersee Resort. We would like to clarify that our room service is available daily from 6:30 AM to 10:00 PM. We hope that this does not significantly impact your good overall impression and we would be delighted to welcome you again as our valued guest in the future. Should you have any further concerns or specific requests, please feel free to contact us at any time. Best regards, Jan Gaertner Direktionsassistent
4.8 /5 total
, 22. December 2023
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Review:
A good place for staying when in the area on business
Answer:
Dear guest, thank you for your great feedback. We are happy that you enjoyed you stay with us. It would be a pleasure to us to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhofer
4.3 /5 total
, 21. December 2023
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
Enjoyed as always
Answer:
Dear guest, thank you for your feedback! We are happy that you enjoyed your stay with us. Kind regards from Klagenfurt, Raphaela Außerhofer
4.8 /5 total
, 16. December 2023
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
The room nr 112 is could, not critical, but was not enough hőt, even the system was tried to set higher tenperature
Answer:
Dear Guest, thank you for providing your honest feedback regarding Room 112 during your stay. We appreciate your input. We apologize that the room temperature was not ideal for you, despite efforts to adjust the heating system to a higher temperature. We would have liked to address this matter promptly on-site to ensure your stay was as comfortable as possible. We hope this did not significantly impact your overall impression, and we look forward to welcoming you back in the future. If you have any further concerns or requests, please feel free to inform us directly on-site so that we can take immediate action. Thank you for your understanding. Best regards, Jan Gaertner Direktionsassistent
3.9 /5 total
, 15. December 2023
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Review:
Room 429 - too warm, Bed Sheets are not soft / restless sleep. Room is small and tight
Answer:
Dear Guest, thank you for providing us with your honest feedback regarding your stay in Room 429. We sincerely apologize to hear that the room temperature and bed sheets affected your sleep experience. Had you informed us on-site, we would have promptly taken measures to address your concerns and ensure your stay was as pleasant as possible. We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future. Please feel free to notify us directly on-site so that we can take immediate action to ensure you have a comfortable and enjoyable stay. Thank you once again for your understanding. Best wishes, Jan Gaertner Direktionsassistent

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