In case something goes wrongDetails
We are open! To ensure the safety and health of our guests and employees, we have summarised the most important information and measures for you here:
In the public area, our employees will again be wearing mouth and nose protection from 10 July. Mouth and nose protection is no longer obligatory for guests since 15 June.
open since 18 May 2020
Breakfast: Our breakfast buffet is offered in the usual extent
Lunch and dinner: Available for hotel and external guests by prior arrangement. You can find our current menu HERE.
Brunch: always takes place on Sundays and selected public holidays. You can find current dates HERE.
MOVE AND RELAX area:
The MOVE AND RELAX area is open for hotel guests and external guests (advance reservation required). All areas and treatments can be used with the necessary spacing regulations. Please register at the RELAX reception when entering the MOVE AND RELAX area.
Hotspots on the lake:
From Friday 10th July, the Carinthian provincial government has introduced the compulsory wearing of masks in the public areas of Velden, Pörtschach and Krumpendorf. Mouth and nose protection must be worn from 21:00 - 02:00. In Klagenfurt the mask obligation only applies to the Benediktienmarkt and the weekly markets in Waidmannsdorf and Viktring. This regulation does NOT apply to the inside areas of catering establishments, hotels and commercial enterprises. Currently, in Austria there is an obligation to use mouth and nose protection for supermarkets, banks, petrol stations with shops and post offices.
Disinfection stations are installed in the house.
The rooms are additionally disinfected after general cleaning.
The public areas are disinfected in an increased rhythm.
Plexiglass walls are installed at the reception areas.
We have drawn up an action plan with hygiene requirements for the staff.
Finally, we also ask you to help us and to keep a minimum distance of one meter. Please make sure to wash your hands regularly. For your safety and that of the other guests - thank you very much!
Status: July 09, 2020