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We are open! To ensure the safety and health of our guests and employees, we have summarized the most important information and measures for you here:
In direct contact with guests, our employees wear a mouth and nose protector.
Open again since 18 May 2020
Starting from 14.09. by the Federal Ministry the carrying of the mouth nose protection in closed areas was ordered. In the hotel, mouth-nose protection must be worn in the reception area and in the lobby. Please note that in the case of illness there is an obligation to report to the hotel. All relevant information will be handed out to you at check-in.
Wearing a mouth and nose protector is not allowed in the restaurant. However, for safety reasons it is obligatory in our establishment at the buffet.
Breakfast: Our breakfast buffet is offered in the usual extent. A mouth and nose protector must be worn in the buffet area. Additionally, hands must be disinfected and gloves must be worn.
Lunch and dinner: For hotel and external guests by appointment. You can find our current menu HERE.
Brunch: Always takes place on Sundays and selected holidays. A mouth and nose protector must be worn in the buffet area. Additionally, hands must be disinfected and gloves must be worn. Current dates can be found HERE.
MOVE AND RELAX area:
The MOVE AND RELAX area is open for hotel guests and for external guests (advance reservation required). All areas and treatments can be used with the necessary spacing regulations. For the use of the fitness room, prior registration and reservation is necessary to comply with the distance rules. Please note that the fitness room is open from 07:00 to 20:00 hrs. and advance reservation is necessary. The steam bath is closed since 12.08. Please register at the RELAX reception when entering.
In the region:
At present in Austria there is an obligation to use mouth and nose protection in closed rooms. In addition, during the GTI meeting a mask obligation applies in the communities of Velden, Duel, Augusdorf, Finkenstein, Faak am See and Latschach from 11:00 to 02:00 o'clock. The exact places and streets are unfortunately constantly changed by the authorities. We recommend to check online at the communities and tourism associations at short notice. In Klagenfurt, masks are only compulsory at the Benedictine Market and the weekly markets (flea markets).
We participate in the initiative "Safe Hospitality" of the Federal Ministry.
For the safety of our guests and our team, the Red Cross regularly tests our employees for COVID-19.
Disinfection stations were installed throughout the house.
The rooms are additionally disinfected after general cleaning.
The public areas are disinfected in an increased rhythm.
Glass partitions were installed at the reception areas.
We have developed a plan of action with hygiene requirements for the employees.
We recommend the use of the Stop Corona App.
Finally, we also ask you to help us and keep a minimum distance of one meter. Please make sure to wash your hands regularly. For your safety and that of the other guests - thank you very much!
Status: September 17, 2020