Up-to-date information

up-to-date information

COVID 19 Prevention

Dear guests,

we are open! To ensure the safety and health of our guests and staff, we have summarised the most important information and measures for you here:

Hotel operation:
The hotel is currently open. From 03 November 2020 to 18 May 2021, the tourist use of hotels is prohibited. The following exceptions for hotel use are permitted during this period:

- for professional reasons

- for the purpose of care and assistance of persons in need of support

- for the educational purposes of legally recognised institutions

- to satisfy an urgent need for accommodation

- of spa guests and accompanying persons in a spa institution

- of pupils for the purpose of school attendance (boarding schools, apprentice hostels)

As of 19 May, we can again accommodate all guests as long as the following conditions are met:

For the hotel stay, it is mandatory by law to bring one of the following proofs of low epidemiological risk:

  • SARS CoV2 antigen test (time of sample collection must not be more than 48 hours ago).
  • PCR test (date of sample collection must not be more than 48 hours ago) Evidence of a segregation certificate from the last 6 months
  • Proof of neutralising antibodies (not older than 3 months)
  • Proof of vaccination

Here you will find an overview of free test roads in Klagenfurt.

We recommend booking an appointment in advance so that your desired date is still available. To do so, simply register under the following link and print out the handout. We recommend registering with an email address (instead of SMS), as the registration should be printed out. There are two PCs in the hotel lobby, the one on the left also has a printer connected, where you can print out the registration form free of charge. Please do not forget to bring your e-card, photo ID and FFP2 mask to the test. Link to the test registration: https://kaernten.oesterreich-testet.at/#/registration/start

The Federal Ministry has ordered the wearing of an FFP2 mask, therefore this mask must be worn in all public areas of the hotel. Please note that in the event of illness, you are obliged to notify the hotel management. All relevant information will be given to you at check-in.

Renovation: Please note that the hotel will be undergoing renovation work until approximately the beginning of June. There may therefore be some noise disturbance during the day on working days. All offers of the hotel can still be used (as far as the Covid 19 location allows it).

Reception hours

From 19 May, the reception will be open 24 hours again. Please try to settle the bill the evening before check-out or on arrival to avoid congestion in the lobby.

Restaurant LAGUNA:

Wearing an FFP2 mask is compulsory in the restaurant (except at your own table).

Indoor area: Maximum 4 adults + children

Outdoor area: Maximum 10 adults + children

External restaurant guests (not hotel guests): Please bring a negative test result for your visit:

  • SARS CoV2 antigen test (date of sample collection must be no more than 48 hours ago).
  • PCR test (the time of sample collection must not be more than 48 hours ago)
  • Proof of a segregation certificate from the last 6 months
  • Proof of neutralising antibodies (not older than 3 months)
  • Proof of vaccination

Breakfast from 06:30 to 10:00 a.m.
Our breakfast is still available for hotel guests. Please let us know at check in if you would like to have breakfast and at what time.

Lunch and dinner
Lunch and dinner are not possible due to the current situation. We are happy to provide you with a list of recommendations for delivery services. From 19 May, the restaurant will reopen with the usual opening hours and with the above-mentioned arrangements.
Brunch: The first brunch will take place on 23 May 2021. Please note the above regulations for restaurant visits. Further brunch dates can be found HERE.

MOVE AND RELAX Area:

The MOVE &RELAX area will be closed from 03.11.2020 to 18.05.202 inclusive. From 19 May, the RELAX area will open and massages and treatments will be available again. The new MOVE extension will open in June. Please email our team with any questions: moveandrelax@seeparkhotel.at

Seminars:

A COVID-19 prevention concept has been created for the seminar area. Our seminar and banquet manager Manuela Hauer-Pawlik has been trained as a COVID-19 officer and will be happy to answer any further questions: events@seeparkhotel.at

 

General information:

Disinfection stations were installed throughout the house.

We have a COVID-19 representative in the hotel.

The rooms are additionally disinfected after general cleaning.

The public areas are disinfected in an increased rhythm.

Glass partitions were installed at the reception areas.

We have drawn up an action plan with hygiene requirements for the employees.

We recommend the use of the Stop Corona App.

Finally, we also ask you to help us and keep a minimum distance of one metre. Please make sure to wash your hands regularly. For your safety and that of the other guests - thank you very much!


General information:
Desinfection stations have been installed throughout the house.
Staff are tested weekly.
We have a COVID-19 officer in the hotel.
Rooms are additionally disinfected after general cleaning.
Public areas are disinfected at an increased rate.
Glass partitions have been installed at the reception areas.
We have developed an action plan with hygiene requirements for the staff.
We recommend the use of the Stop Corona app.

Certificates:
Our company is certified twice for our measures:
SAFE SERVICE: We are a certified SAFE SERVICE establishment.
SAFE HOSPITALITY: We are a certified establishment of the "Safe Hospitality" initiative of the Federal Ministry.

Finally, we also ask for your help and compliance with the minimum distance of two metres. Please make sure to wash your hands regularly. For your safety and that of the other guests - thank you very much!


Last update: 11 May 2021

 


The Resort

 


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Dear guests,

we are open! Currently for business travellers and from 19 May again for all guests. Did you know that our daily rates can be cancelled free of charge 48 hours before arrival? Stay flexible and book your holiday with us. Until mid-May, however, there may be noise disturbances during the day due to renovation work. Currently, some of our services are limited due to COVID-19. We have summarised all COVID-19 regulations for you here:

COVID-19 Information

We are gladly available for your questions and requests!
+43 463 20 44 99 0 | info@seeparkhotel.at

See you soon and stay healthy!
Your SEEPARK TEAM

 

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