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we are open! To ensure the safety and health of our guests and staff, we have summarised the most important information and measures for you here:
The hotel is currently open. Since 03 November the tourist use of hotels is prohibited. The following exceptions for hotel use are permitted during this period:
- for professional reasons
- for the purpose of care and assistance of persons in need of support
- for the educational purposes of legally recognised institutions
- to satisfy an urgent need for accommodation
- of spa guests and accompanying persons in a spa institution
- of pupils for the purpose of attending school (boarding schools, apprentice hostels).
The Federal Ministry has decreed that an FFP2 mask must be worn, therefore this mask must be worn in all public areas of the hotel. Please note that in case of illness there is a duty to report to the hotel operation. All relevant information will be given to you at check-in. Our staff are tested weekly, therefore the FFP2 mask is not mandatory for staff. Our team will continue to wear mouth-nose protection.
Renovation: Please note that the hotel will be undergoing renovation until around mid-May. There may therefore be some noise disturbance during the day on weekdays. All offers of the hotel can still be used (as far as the Covid 19 location allows).
Reception hours from 06.11.2020:
Please note that check-in must be done by 00:30. Reception is unmanned from 01:00 to 07:00 in the morning and unfortunately check-out is not possible during this time. Please settle the bill the evening before.
Wearing an FFP2 mask is compulsory in the restaurant (except at your own table).
Breakfast from 06:30 to 10:00 a.m.
Our breakfast is still available for hotel guests. At check in you have to let us know if you would like to have breakfast and at what time.
Lunch and dinner
Lunch and dinner are not possible due to the current situation. We have compiled a list of recommended delivery services for you.
Brunch: Unfortunately not possible at the moment
MOVE AND RELAX area:
The entire Move & Relax area has been closed since 03.11.2020. The closure is unfortunately necessary due to the change in government measures. No massages or treatments are possible either. For any questions please contact our team by email: firstname.lastname@example.org
In the region:
Currently FFP2 masks must be worn here in Austria: Hotels, catering establishments (pick-up service), public transport, cable cars, administrative offices and open handesl businesses. A third lockdown has been imposed in Austria. Grocery shops, pharmacies, banks, post offices, petrol stations and car repair shops remain open. Restaurants can offer delivery and pick-up services. This is also offered by some restaurants in the vicinity of the hotel. Commercial establishments will reopen on 08 February.
Seminars and events can unfortunately not be held since 03.11.2020 due to the new regulations. It is currently unclear when this will be possible again. A COVID-19 prevention concept has been drawn up for the seminar area. Our seminar and banquet manager Manuela Hauer-Pawlik has the training to be a COVID-19 officer and will be happy to answer any further questions: email@example.com
Disinfection stations have been installed throughout the house.
Staff are tested weekly.
We have a COVID-19 officer in the hotel.
Rooms are additionally disinfected after general cleaning.
Public areas are disinfected at an increased rate.
Glass partitions have been installed at the reception areas.
We have developed an action plan with hygiene requirements for the staff.
We recommend the use of the Stop Corona app.
Our company is certified twice for our measures:
SAFE SERVICE: We are a certified SAFE SERVICE establishment.
SAFE HOSPITALITY: We are a certified establishment of the "Safe Hospitality" initiative of the Federal Ministry.
Finally, we also ask for your help and compliance with the minimum distance of two metres. Please make sure to wash your hands regularly. For your safety and that of the other guests - thank you very much!
Status: 19 February 2021