Reviews

Review:
Enjoyed as always
Answer:
Dear guest, thank you for your feedback! We are happy that you enjoyed your stay with us. Kind regards from Klagenfurt, Raphaela Außerhofer

Review:
The room nr 112 is could, not critical, but was not enough hőt, even the system was tried to set higher tenperature
Answer:
Dear Guest, thank you for providing your honest feedback regarding Room 112 during your stay. We appreciate your input. We apologize that the room temperature was not ideal for you, despite efforts to adjust the heating system to a higher temperature. We would have liked to address this matter promptly on-site to ensure your stay was as comfortable as possible. We hope this did not significantly impact your overall impression, and we look forward to welcoming you back in the future. If you have any further concerns or requests, please feel free to inform us directly on-site so that we can take immediate action. Thank you for your understanding. Best regards, Jan Gaertner Direktionsassistent

Review:
Room 429 - too warm, Bed Sheets are not soft / restless sleep. Room is small and tight
Answer:
Dear Guest, thank you for providing us with your honest feedback regarding your stay in Room 429. We sincerely apologize to hear that the room temperature and bed sheets affected your sleep experience. Had you informed us on-site, we would have promptly taken measures to address your concerns and ensure your stay was as pleasant as possible. We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future. Please feel free to notify us directly on-site so that we can take immediate action to ensure you have a comfortable and enjoyable stay. Thank you once again for your understanding. Best wishes, Jan Gaertner Direktionsassistent

Review:
Das beste Business Hotel in Klagenfurt
Answer:
Sehr geehrter Gast, vielen herzlichen Dank für Ihre freundlichen Worte und Ihr beeindruckendes Feedback zu Ihrem Aufenthalt im Seepark Wörthersee Resort. Es freut uns außerordentlich zu hören, dass Sie unser Hotel als das beste Business Hotel in Klagenfurt empfunden haben. Wir sind stets bestrebt, uns weiter zu verbessern, und Ihr positives Feedback ist für uns eine wertvolle Motivation. Sollten Sie in Zukunft erneut unsere Dienstleistungen in Anspruch nehmen, würden wir uns freuen, Sie erneut als unseren geschätzten Gast begrüßen zu dürfen. Für weitere Anliegen oder spezielle Wünsche stehen wir Ihnen selbstverständlich jederzeit gerne zur Verfügung. Nochmals herzlichen Dank für Ihr Vertrauen und die freundlichen Worte. Liebe Grüße aus dem Seepark Wörthersee Resort, Jan Gaertner Direktionsassistent

Review:
rztkr
Answer:
Lieber Gast, vielen Dank für Ihr Feedback. Schön, dass Sie eine gute Zeit bei uns im Seepark Wörthersee Resort verbracht haben. Liebe Grüße aus Klagenfurt, Raphaela Außerhofer